Last updated: September 30, 2026
VestiZen ("VestiZen", "we", "us") operates getvestizen.com and sells the VestiZen™ device (the "Services"). Our store is powered by Shopify. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.
Personal information we collect
- Contact details: name, shipping and billing address, phone number and email address.
- Order and payment information: the products you buy, transaction details and payment confirmation. Card payments are processed by Shopify and our payment providers; we never see or store your full card number.
- Account information: if you create an account, your login details and preferences.
- Communications: messages you send us, for example through our contact form or by email.
- Device and usage information: IP address, browser and device type, and how you interact with our website, collected through cookies and similar technologies.
How we collect it
Directly from you (when you order, create an account or contact us), automatically when you use our website (cookies and similar technologies), and from service providers that help us run the store, such as Shopify, payment processors and shipping carriers.
How we use it
- To provide our Services: process payments, fulfil and ship your order, send order and shipping updates, handle returns and refunds, and provide customer support.
- Marketing: with your consent where required, to send you offers by email and to show you relevant advertising. You can unsubscribe at any time using the link in our emails.
- Security and fraud prevention: to protect you, our store and our payment partners.
- Legal obligations: to comply with applicable laws, such as tax and accounting rules, and to respond to lawful requests.
How we share it
- With Shopify and service providers that act on our behalf (payment processing, fulfilment and shipping, customer support, IT and cloud hosting, analytics).
- With advertising and marketing partners, where permitted by law. You can opt out of the sharing of your information for targeted advertising here.
- When required by law, to protect our rights, or in connection with a business transfer such as a merger or sale.
We do not sell your personal information for money.
Relationship with Shopify
Our store is hosted by Shopify, which processes personal information to provide and improve the Services. To learn more about how Shopify uses your information and your rights, visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies
We use cookies and similar technologies to keep the website working (for example, your cart), to remember your preferences and, with your consent where required, for analytics and advertising. You can manage your choices in our cookie banner and in your browser settings. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request for that browser.
How long we keep it
We keep personal information only as long as needed to provide the Services, comply with our legal obligations (for example, tax records), resolve disputes and enforce our agreements.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent at any time, and to opt out of targeted advertising. If you live in the UK or the European Economic Area, you have these rights under the UK GDPR / GDPR, and you may lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office). To exercise any right, email us at contact@getvestizen.com. We may need to verify your identity, and we will never discriminate against you for exercising your rights.
International transfers
Your information may be processed outside your country, including in the United States. When we transfer personal information out of the UK or EEA, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses or the UK equivalent.
Children
Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority.
Security
We use appropriate technical and organisational measures to protect your information, but no method of transmission or storage is completely secure. Please avoid sending sensitive information to us by unsecured channels.
Changes to this policy
We may update this Privacy Policy from time to time. We'll post the new version on this page and update the "Last updated" date.
Contact
For any questions about this policy or your personal information, email us at contact@getvestizen.com or write to VestiZen, 4304 NW 9th Ave, #3-2G, Deerfield Beach, FL 33064, United States. For the purposes of data protection law, VestiZen is the controller of your personal information.