1. Overview
This website, getvestizen.com, is operated by VestiZen ("VestiZen", "we", "us" or "our"). By visiting our website and/or purchasing from us, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the website or place an order.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order. You agree to provide accurate and complete information when ordering.
3. Health and safety notice
VestiZen™ is a personal wellness device that combines EMS, TENS and gentle heat for at-home use. It is not intended to diagnose, treat, cure or prevent any disease, and information on this website is not medical advice. Individual results vary.
Always read the user manual before use. Do not use VestiZen™ and consult a doctor first if you: have a pacemaker, defibrillator or any implanted electronic device; are pregnant; have epilepsy, a heart condition or a history of blood clots; have cancer or are undergoing treatment; or have broken, irritated or numb skin in the area of use. Not for use by children. Stop using the device and seek medical advice if you feel pain or discomfort. If your symptoms are severe, sudden or persistent, please see a healthcare professional.
4. Products and pricing
We make every effort to display our products, colours and prices accurately. Prices are shown in your local currency and may change without notice, but the price you are charged is always the price shown at checkout when you place your order. We reserve the right to correct errors and to cancel orders placed at an obviously incorrect price, in which case you will receive a full refund.
5. Orders and payment
Your order is an offer to buy. We accept it when we send your order confirmation email. We may refuse or cancel an order, for example if a product is out of stock or we suspect fraud; if this happens after payment, we will refund you in full. Payments are processed securely by Shopify and our payment partners; we never store your full card details.
6. Shipping, returns and refunds
Shipping is covered by our Shipping Policy. Returns and refunds, including our 60-day money-back guarantee, are covered by our Refund Policy. Both form part of these Terms.
7. Intellectual property
All content on this website, including text, images, videos, logos and the VestiZen™ name, belongs to VestiZen or its licensors and may not be copied or used without our written permission.
8. Reviews and comments
If you send us a review, comment or other content, you confirm it is your own honest opinion and give us permission to publish it. We may remove content that is unlawful, offensive or misleading.
9. Limitation of liability
To the fullest extent permitted by law, VestiZen is not liable for indirect or consequential loss arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, or your statutory rights as a consumer.
10. Changes to these Terms
We may update these Terms from time to time. The version published on this page at the time of your order applies to that order.
11. Contact
Questions about these Terms? Email contact@getvestizen.com or write to VestiZen, 4304 NW 9th Ave, #3-2G, Deerfield Beach, FL 33064, United States.